Shipping:

Some orders may ship immediately if the item(s) are in stock. Some of our pieces are made to order - please allow 1 to 3 weeks for these items to ship. 

Shipping times may be delayed during high volume periods such as online sales or the holidays. 

We will do our best to ship Express Orders the next business day but cannot guarantee this at all times.

• Domestic orders ship via USPS First-Class Mail or Express. Tracking details will be provided to customer via email.

• International orders: applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country - the recipient will be notified by mail, phone, or email to pay these charges, if any, so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.

e.mood IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES

In the unfortunate event that your package goes missing, we will do our best to track down its location.  However, we are not responsible for lost packages showing confirmed delivery to the proper address.